Application Specialist SAP Signavio
The holder comprehends and builds this global role on the following directions:
· Focus point for our efforts is the patient
· Results are built on our behaviour according to our values (Collaborative, Proactive, Reliable, Excellent),
· Core objective is to take accountability for and drive the overall success of Fresenius Medical Care.
In this context he/she is especially responsible for the:
· Administration, configuration, and enhancement of the SAP Signavio platform, ensuring that it supports the
discovery, documentation and optimization of business processes across the company.
· Driving the SAP Signavio tool chain integration in the Fresenius Medical Care Process Excellence ecosystem.
· Collaborate with cross-functional teams, leveraging your expertise to enhance operational efficiency and drive
business success.
Tasks
Operations
· Analyse the business needs, define the detailed requirements, and present a recommended solution to the
customer.
· Design the SAP Signavio BPM platform according to the business needs and industry best practices to enable
operational improvements.
· Administer and maintain the SAP Signavio platform, ensuring optimal performance, data security, and data
integrity.
· Collaborate with various cross functional teams and use SAP Signavio to model, analyse, and optimize business
processes.
· Provide guidance and support to Signavio FME user community, offering training, best practices in process
management and troubleshooting assistance as needed.
· Stay updated on the latest developments in SAP Signavio and business process management to recommend
and implement enhancements.
· Develop and maintain documentation related to process modelling and system administration.
· Collaborate with cross functional teams to integrate SAP Signavio with other systems and tools within the FME
Process Excellence ecosystem.
· Participate in Process Excellence initiatives to drive the successful implementation of process improvements.
Quality, Legal & Compliance
· Follow and comply with all relevant FME policies, guidelines, manuals and SOPs in the version as amended
from time to time ("FME Policies”).
· Keep yourself updated about the current version of the FME Policies that are relevant for your role and integrate
corporate values in daily business.
Qualifications, experience, know-how and skills critical for success
· Certification in SAP Signavio or similar tool is a PLUS.
· Bachelor's or Master's degree in Business Informatics, Computer Science or a related field required.
· Minimum of 8 years of professional experience in business process management and familiarity with process modelling notations and tools.
· Excellent analytical and problem-solving skills
· Proven abilities in communicating with a wide range of stakeholders.
· Proven ability to understand complex business requests and translate them into solutions.
· Experience working in transformational change in complex environment.
· Excellent team player who can work with virtual and global cross functional teams.
· Broad knowledge of business processes, business metrics, business platforms, and interrelationships between organizations.
· Experience in designing and applying operational processes optimization frameworks such as Lean
Management, Six Sigma, design thinking and other process modelling/ re-engineering tools.
· Proven Experience in implementing large scale Software Solutions.
· Experience with agile methodologies (e.g. SAFe, Scrum, Kanban, etc.).
· Validation and Regulatory Frameworks (GMP)
· Understand and use modern communication software and systems.
· Strong IT user knowledge (MS Office Package incl. SharePoint, JIRA, Azure DevOps, Celonis etc.).
· Strong knowledge of SAP Signavio, including system administration and design.
· Experience in designing and implementing APIs by leveraging Azure Pipeline and Python Script.
· Good knowledge of JavaScript programming.
· Experience working with SAP
· Country language and English fluent as a must (presenting, writing, reading).
· Other languages besides country language an asset.
· Flexible working schedule with late night/early morning support hours if needed.
· Ability to work with deadlines and in a fast-paced environment.