Academy Manager EMEA

Job Description

Why SoftwareOne?

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation.

The role

Are you passionate about …

• Developing careers for young, grassroot level and emerging talent?

Do you excel at …

• Building partnerships – internal and external?
• Understanding the role of L&D in the wider talent context?

Are you interested in …

• Being part of a global team to deliver learning programmes for graduates and career starters?

We are looking for …

Academy Manager EMEA

SoftwareOne Academy

Someone to be our Academy Manager in EMEA . You’ll be owning the management of the SoftwareOne Academy’s learning programmes across a number of countries and regions in EMEA. Externally you will be working closely with external partners such as Education Charities, Universities, Community Colleges and Government representatives of talent funding. Internally you will work with stakeholders at every level to foster relationships, understand business requirements for talent within work force planning and then facilitate the journey of our young learners as they progress through the Academy from intake to profitability. You will work closely with the global Academy team, currently in 15 countries.

The goal is to ensure every programme is delivered successfully and add the highest possible value to the organisation.

Responsibilities

External providers/stakeholder management

• Research and familiarise yourself with any local/regional Government laws on running education outreach programmes, ensuring compliance with any funding initiatives.

• Form partnerships with local education institutes and/or charities as necessary to select and onboard learners into the SoftwareOne Academy, in line with business needs.
• Manage external training providers involved in delivering training to SoftwareONE Academy learners.
• Partner with AWS, Microsoft, and GCP external stakeholders
• Organize community Outreach for graduations.

Internal stakeholder management

• Become a business partner within your region, and for your allocated Service line or practice, facilitating and leading conversations about the Academy for pipeline.
• Reporting to executives on academy standing in their regions.
• Work with the global SoftwareOne Academy team in other regions to ensure consistency of the programme.
• Work with Instructional Designers and Global Curriculum Lead on any adaptations/iterations on our curriculum to meet the needs of the business.
• Post updates on cohort and activities in the region on Yammer and LinkedIn.
• Coordinate with internal Academy stakeholders for smooth processing of all activities.

Running Academy cohorts

• Manage the planning, development, delivery and monitoring of learner activity whilst engaged in the Academy programme.
• Provide academic and pastoral support to all Academy Associates and/or Apprentices (learners in the programme)
• Monitor learners’ attendance, engagement, performance, and achievement, maintaining accurate records for reporting.
• Take an active role in the induction and onboarding of Academy Associates and Apprentices (OneStart).
• Facilitate training sessions as needed within the curriculum.
• Act as first point of contact for all Academy learners in region.
• Manage business stakeholders during the cohort.
• Build and maintain relationships with our learners beyond their Academy journey – managing and facilitating ongoing interactions within our Academy Alumni community.

What we need to see from you

• A strong L&D and instructional design background.
• Fluency in English and German
• Experience across the EMEA region, with a strong preference on experience in/exposure to EMEA markets.
  
• Strong relationship management, able to navigate a complex internal landscape with multiple stakeholders and form strong relationships externally with Education institutes, Charities and Government representatives as needed.
• Strong organizational and administrative ability in order to monitor student attendance, engagement, and achievement.
• Knowledge of, or experience in, project management principles.
• Interest in, or knowledge of, local/regional government funding for educational outreach, including apprenticeship schemes.

Are you interested?

Apply now and we will get in touch very soon!

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Disclaimer /Please note the following:

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Function
People & Culture