Adresse Amazon's global middle mile operation is always evolving. As a Process Improvement Manager Concessions, you'll streamline and elevate our processes. You'll work with management teams to help us meet a number of operational goals so that we meet our customer's high bar on Customer Experience on quality and speed of delivery. Concessions (customer refunds) is one of the most customer facing and complex areas of the business which we have. This dynamic role offers plenty of opportunities to continue learning every day.
About the team
Amazon couldn't deliver at pace without the Amazon Transportation...
