Italian speaking technical customer advisor (m/f/d)e-Mobility

You are looking for a new job in a eMobility project?

We support state of the art charging infrastructure with you. Be a part of our team supporting with electrical-related requests.

Join us and be part of a young team supporting future mobility! This sounds interesting to you? Then this is the perfect match!

WHAT YOU GET

• job in the industry of the future
• we are relentless, resourceful, resilient and agile – all pulling together as One Team
• support when needed e.g. by coaches
• interesting tasks in a fast growing and prospective industry
• jobticket
• employee benefits
• easy accessible with car or public transportation
• opportunity to work from home after successful onboarding

YOUR PROFILE

• you like customer services and communication
• technical-electrical background or a fascination this field
• you provide high-quality services to customers
• excellent Italian language skills (spoken and written)
• very good English or German language skills (spoken and written)
• you are flexible regarding your workschedule
• you are reliable and responsible

YOUR CHALLENGE

• earn technical knowledge about our charging products
• provide customer service and support by telephone and e-mail
• find solutions and its communication to the customer
• handling with administrative issues, considering guidelines and instructions of our client
• research by using databases to solve customer requests
• documentation of processes, work with relevant IT-systems and databases
• develope solutions and actionsplans within your team and in collaboration with our client
• ownership and responsibility within your scope of duties

ABOUT US

We are Majorel. Globally we provide a unique customer service and ensure satisfied end customers. Our well-known clients representing all industries are able to have their customers’ questions answered through a large variety of channels in more than 30 languages.

As a service agent/call center agent at Majorel, you are our voice to the customers, and you inspire people from across the entire world every day by providing personal and efficient service.

We base everything we do on creativity, excellence, and respect. Our day-to-day work is characterized by the open and familiar social interactions that we have with each other.

Our employees are our foundation and our most important capital. That is why we offer new colleagues promising career opportunities to grow together with us in addition to the benefits of working at a large company. Become a part of our team.

Majorel. Driven to go further.