Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
Tasks
- Develop and maintain good working relationships with external customers, managing assigned accounts as necessary
- Take ownership for your customer’s satisfaction
- Resolve day-to-day problems with customers by telephone and email
- Recommend products to customers based on their requirements; Prepare quotations up to 100k€
- Enter and expedite orders in an accurate and timely manner using SAP
- Understand and implement order, scheduling and expediting process
- Manage the formalized delivery process and capture changes to delivery dates
- Work closely with our internal departments like production, sales, product line management, finance and logistic
- Order and Project Management
- Fluent in English, Spanish and French
- Commercial Training or College Degree
- Experience in Customer Service and/or Customer Project Management
- Good knowledge of SAP and MS Office
- Ability to communicate in Italian or any other European language is a plus
- Project Management Skills
- Ability to give structure to complex situations
- Technical interest
- Passion to find a better way to complete a task or resolve a problem
- Team and collaboration skills to work well with others