Sap Basis Brim / Convergent Charging It Technology Senior Consultant (F/M/D) In Ecs Delivery

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Summary:
We are looking for experienced SAP application technology experts with a passion to optimize various Application systems to our customers. This includes developing automation of cloud deployment and operations as well as co-innovating with customers and other SAP teams to setup first time builds of new SAP solutions in the ECS portfolio.

The Role:
As SAP Basis BRIM / Convergent Charging IT Technology Senior Consultant, you will be responsible for optimizing and improving various Application systems, e.g. BRIM / Convergent Charging. You will lead and execute first-time builds of various Application systems, e.g. SAP HANA Application for new solutions in the ECS portfolio as a combination of hands-on work and coaching of more junior colleagues. You will support troubleshooting of exceptional cases in a 3rd level support role. Creating knowledge transfer and technical documentation, including technical operational concepts, process flows, and guidelines will also be part of your role. Also you will be collaborating and aligning new concepts with international teams from within the organization and outside to ensure excellent customer satisfaction.

What you bring:

• Solid hands-on know-how with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE).
• Previous experience in installing and configuring SAP technology-based systems.
• Experience with Linux and Windows operating systems.
• Experience with BRIM / Convergent Charging.
• Basic know-how around database and filesystem replication and preparation of network routing.
• Capacity to continuously acquire new knowledge in an independent, proactive way.
• Communication with customers on technical and operations topics, ability to handle escalated customer cases.
• English and German fluently.

Meet your team:

Within the Product Engineering board area, the mission of the ECS Delivery Delivery organization is to run and operate SAP’s private cloud offering. Isolated private cloud landscapes are built for customers both in SAP owned datacenter as well as on IaaS infrastructure provided by hyperscalers like Microsoft Azure, Google Cloud Platform or Amazon Web Services (AWS). ECS delivered services include backups, patching, provisioning and upgrades, restore and disaster recovery, infrastructure monitoring and event detection. Services are delivered from all regions (EMEA/MEE/AMER/APJ) having a strong international focus and cultural diversity.
As part of ECS Delivery, the Disaster Recovery team focuses on implementing standardized processes to provide Disaster Recovery systems to our customers. This includes developing automation of cloud deployment and operations as well as co-innovating with customers and other SAP teams to setup first time builds of new SAP solutions in the ECS portfolio.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 364220 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Berufserfahren | Employment Type: Vollzeit, unbefristet | Additional Locations: #LI-Hybrid