Key Client Director (M/F/D)

We’re striving to be at our very best and we want our employees to do exactly the same.

We’re transforming the way we work so we can unfold our potential as a business. We’re excited about the future and the amazing things we’ll achieve along the way.

But transforming our business also means you can unleash your own potential. We have a strong history of taking chances on people, supporting them and offering stretch and challenge. We want everyone to look forward to their future with Maersk.

• The high-profile, industry-leading nature of our work and excellent development opportunities helps you build skills that will help your career for the long-term, wherever you choose to work
• A job at the very heart of Maersk’s commercial organization in which you will be part of a great diverse team
• industry-leading talent development initiatives and competitive benefits: our parental leave policy is recognized as one of the best in the industry
• Flexible Workplace Policy and working hours
• Access to internal training opportunities
• Benefits likes Bike Leasing, Capital forming, Health Club Allowance, Annual leave Allowance and many more.

• Develop, manage and execute a global account plan encompassing all Maersk products in accordance with the strategic plan of the customer, including acquisition of new business, maintenance of existing business and improving profitability
• Help define and build global end to end solutions to address customer pain points and align with the customers logistics strategy
• Develop and drive a global account engagement strategy, including the virtual network of local Client Managers in multiple geographies

• In conjunction with the Global Program Director, connect the global Maersk team across functions, products and Areas to help drive the overall customer experience and operational service delivery ensuring a Customer Centric mindset

• Accountable for the result delivery derived from sales activities within the customer portfolio through the identification, qualifying, consulting, developing value propositions and selling large scale and complex supply chain solutions and ensuring that Value Propositions sold are fully scoped with robust pre and post sales
• Accountable for identifying all relevant tender opportunities with both internal and external stakeholders
• Accountable for ensuring that all new and / or additional business are in line with corporate guidelines, policies and procedures
• Accountable for ensuring that customers meet committed contracted levels of volume and business profile
• Accountable for identifying and sharing customer strategies that may provide a platform for future Maersk product development
• Translate annualized budgets into monthly and quarterly targets to enable the global delivery of the customer
• Ensure that all agreed operational measures are being delivered in line with the contracted customer KPIs and performance metrics
• In conjunction with the relevant Customer Experience and Finance colleagues, collaborate to ensure that relevant financial measures such as overdues and DSO are effectively managed and act as an escalation point if this is not the case

• Specialized knowledge of the relevant Vertical Industry including global logistics management processes, trade, regulatory, statutory and security compliance requirements as well as technological solutions relative to the vertical
• Able to build a deep understanding of target customers’ strategic intent and current market position and thereby identify opportunities for strategic partnership
• Excellent communication, networking, interpersonal and influencing skills to communicate at all levels. Ability to operate effectively in a matrix environment, and create networks across diverse technical, cultural, and language groups
• A seasoned sales professional with a proven track record of targeting, pursuing and winning large scale opportunities - selling to Board/Senior Management level
• Highly developed consultative selling approach, persuasiveness and influencing skills with the ability to handle most common customer objections
• Strong financial acumen with the ability to understand a customer’s financial landscape enabling the development of solutions to help deliver value to the customer
• Ability to evaluate the implication of world trade (e.g. government policies) that may impact the customer's financials and develop solutions to leverage or mitigate
• Ability to review and refine strategic plans and discuss strategic topics with the customer regularly as a consultative resource and trusted partner. Well versed in strategy development and formulation of strategic steps
• Experienced in formulating and explaining value for stakeholders in the customer's organization in financial and motivational terms and conducting win-win negotiations resulting in opportunity closures
• Developed IT Skills that includes a comprehensive understanding of IT requirements from a client interfacing perspective
• Experience in developing and implementing solutions that integrate products and services and go beyond the sale of a single point solution. Achieves results through effective project proposals, negotiations, and contracts.
• Good written and verbal communication skills in English and preferably French and the ability to communicate effectively in a diverse multicultural environment