Junior Community & Operations Manager

Your Mission

As Junior Community & Operations Manager at LFCA you'll be responsible for the beating heart of our community – our members. You'll onboard, provide support, and build relationships with 3,000+ climate action practitioners and the companies they represent. You'll be in charge of building smooth processes and helping create excellent and personal experiences. Ideally, all this will result in members being highly engaged and giving back to the community. In your role, you'll work together with our content, community, and product teams.

This is a remote role. The preferred starting date is February 1st, 2023.

What you will be doing

Community

• 
  Manage incoming membership applications
• Build and improve processes to onboard new members
• Handle member questions and keep records of member interactions in a CRM system
• Manage billing throughout the entire membership lifecycle
• Build sustainable and long-term relationships with key members

Operations

• Manage relationships with partners and suppliers, including lawyers, accountants, and tax advisor
• Maintain accurate financial records in DATEV
• Assist with budgeting, reporting, and auditing
• Assist with the hiring, contracting, performance management, and training of employees

Your Profile

• Advanced degree in business administration preferred
• 1-3 year of relevant experience in a professional business environment
• Understanding of finance including P&L and cash-flow management
• Familiar with DATEV and virtual credit cards
• Strong analytical skills and high attention to detail
• Familiarity with CRM systems and practices
• Effective communication skills
• Fluency in English and German (both verbal and written)
• Self-motivation and independence
• Bonus: Passion for enabling businesses to address the climate emergency

Why us?

• Fair compensation: We have a transparent salary structure. The compensation for this role is set at Associate grade (€32,000-€40,000 per annum).
• Big impact: Your work will enable hundreds of companies across 40+ countries to tackle climate change, the defining challenge of our time.
• Tons of passion: Our team is very driven and ambitious. As grounded optimists, we believe in a world in which business leads the way on ambitious climate action, spurring boldness from civil society and government.
• Real empowerment: We have a flat hierarchy and enable you to grow like crazy. You will have an opportunity to demonstrably shape the direction of a leading climate community.
• Strong culture: We are a close-knit bunch. You can learn more about our values here.
• Rich network: There will be ample opportunity for you to learn about corporate climate action and network with senior executives and entrepreneurs.
• Office: We are a remote-first team with an office in Kreuzberg, the creative center of Berlin.

LFCA is a community of 3,000+ practitioners from over 40 countries driving climate action in and through their organizations. We help companies to move from awareness to action, focus on the right thing, and learn from one another.

Diversity and inclusion are important to us and we are constantly working on improving them. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, disability, or age. If you’re living with a disability, feel free to let us know how we can adjust and support your application process.