AdresseJob Description
Sanford Federal, Inc. headquartered in Stafford, VA., is a premier, Service-Disabled Veteran Owned Small Business that provides federal professional services, primarily engaged in providing advanced information technology, cyber security, management systems support, as well as business and infrastructure management services.
We are among the most innovative, respected, and ethical providers of technology solutions to the United States government. Our mission is to provide superior-quality, innovative, information technology solutions that help federal agencies best aid, serve and protect the American people.
Job Title: Front Desk Services.
Job Summary: Sanford Federal, Inc. is seeking personnel Army Community Service (ACS) Front Desk and Lending Closet Services. The lending closet services fall under the auspices of the Relocation Readiness Program. The Front Desk services fall under the Information, Referral, and Follow-up (I&R) program.
Qualifications:
- The ability to lift up to sixty (60) pounds due to the lending closet.
- Experience providing customer service.
- Fluent in English (speaking, reading and writing).
- Experience utilizing computer programs necessary for accomplishment of duties (i.e. MS Word, Excel, PowerPoint, Internet and Email, A365, Outlook).
- Be professional in appearance and interaction with staff and customers
- Greet customers and address customer questions in a friendly and courteous manner
- Provide information to clients and referral to ACS staff and community services
- Be familiar with and provide accurate community and local information
- Become the subject matter expert in ACS and MWR programs and services
- Perform a variety of recordkeeping and filing functions
- Administrative support, data management and office automation (i.e. copier, scanner, fax, etc)
- Provide intake support for inprocessing and outprocessing military service members and their Families
- Provide customer Follow-up and Referral to appropriate programs or organizations
- Register customers for ACS Classes and Events and confirm attendance 2 business days prior to class
- Ensure ACS information / flyers are current and posted in ACS and Welcome Center
- Input client data and statistics into Client Tracking System on a daily basis
- Prepare request, issue, receive Lending Closet items and properly place them back in lending closest
Why Sanford Federal?
You can take pride in working for a company dedicated to serving our government by providing the best, most cost-effective solutions for the US Government. Our work helps the US Government secure our nation, support the efforts of our military and intelligence communities, and provide lifesaving medical services to our soldiers, vets, and their families.
Please submit your most up-to-date resume. Please be sure to highlight your relevant experience.
Sanford Federal is an equal opportunity employer and encourages all qualified candidates to apply.
Job Type: Full-time
Ability to commute/relocate:
- Grafenwöhr: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 3 years (Preferred)
Application Deadline: 08/09/2022
