- Provide strong leadership, vision, and direction
- Build and lead a high performing sales team
- Track and analyse sales activities to understand and capitalise on buying trends and patterns
- Be accountable for the attainment of assigned new customer acquisition and current customer expansion
- Collaborate with the Enterprise leadership team to support segment-wide objectives
- Ongoing mentoring and development of the associate sales management team including recruiting, onboarding and training
- Conduct weekly forecast meetings
- Report on all aspects of the business to senior sales management
- Work closely with other teams such as field marketing and outbound sales development to drive market awareness and build pipeline for the sales team to achieve revenue targets
- 10+ years in software/SaaS (ideally in a CX, CRM, ERP and/or B2B SW company)
- 5+ years of experience in sales leadership within software/SaaS organisations
- You have a proven track record of success, driving revenue expansion against quota and increased profitability in the software industry
- A creative, out of the box problem solver
- Must be analytical and metrics-driven through all stages of the sales cycle
- BA/BS degree required
#LI-NE
About Zendesk - Champions of Customer Service
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.