Engineering Manager

parcelLab, the leading Operations Experience Management platform, is growing internationally, and fast! We're looking for the best talent from across the world to help us bring people and brands closer together.

We are looking for a full-time Engineering Manager to join our Global Engineering team. In this role, you will build, lead and represent one of our teams. Do you like developing code and managing the day-to-day challenges and blockers in an engineering team? Will you take a key role in our global success, a feat directly linked to the developer happiness and development throughput that you will foster? Are you convinced that software testing and engineering best practices are essential to spur that success? Accompany us on the road to making parcelLab a reference in e-commerce technology.

As a digital-first company, we offer greater flexibility in working location. Therefore, you can work from one of our offices in London or Munich or remotely within the UK, Germany, or Spain.

What you can expect:

• Take a proactive role in building and leading a team of engineers
• Represent the team in collaboration with other managers and leaders
• Cultivate the technical expertise and career paths in the team
• Spearhead and be accountable for technical delivery and work with the team on strategy and implementation
• Hold regular 1:1s with engineers
• Develop and deploy production code and create software tools and processes that improve engineering productivity

What you need to succeed:

• Proven experience in enabling, managing, coaching, leading, and mentoring software engineers remotely toward delivering high-quality software at speed
• Passion for developing and growing people
• Proficiency in supporting and shaping a strong culture in an agile environment
• Foster decision-making within your team and make final decisions when necessary
• Experience in working with cross-functional stakeholders and helping them understand the trade-offs to different product and technical decisions
• Acquainted to develop and deliver production software, and software tools that improve engineering productivity
• Passionate about open source and its best practices as a way to increase performance and alignment between engineering teams
• The most important one: willingness to learn. We are growing and constantly learning new things, and we enjoy that a lot. As the technology landscape is changing fast and we are coping with such change, we do not expect to find people with experience in all those technologies. If you are excited about our tech stack and you think you are a fast learner, do not hesitate to apply!

Perks & Benefits:
Plenty of room for your own ideas...space to try, fail and learn!
Comprehensive 30-60-90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities
As a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead, and we’ll pay
Make use of our home office set-up budget to get kitted out (a spacious desk, comfy chair, some houseplants, or great tech accessories!), and all this alongside the latest MacBook or PC
Career development opportunities, including our Leadership Development Program and our Future Leaders Program, as well as online language courses, available budgets for further training and access to LinkedIn Learning

• ️ Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform nilo.health

Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites
Be part of a motivated, diverse and international team made up of over 34 different nationalities; and with a five-star rating for company culture and employee experience on Glassdoor, you’ll love working here!

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About parcelLab: *
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 550+ brands worldwide, including IKEA, Bose, Puma, Lidl, Farfetch and Nespresso.

With offices in Munich, London and Boston, we have been highlighted by the Financial Times as one of the fastest-growing technology companies in Europe in 2021.

It’s all in a day’s work for us:

• Monitor over six million shipments per day
• Now actively managing operations experiences in 153 countries across the globe
• Send around thirteen million pro-active, personalized, event-driven emails
• Shipping data comes from more than 150+ carriers worldwide, including DHL, FedEx & DPD
• Creating over 40 million reasons for people to fall in love with brands each day

For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.

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Equal Opportunities: *
parcelLab is an Equal Opportunities Employer. We live the motto always joy, always team, always equality, which means we celebrate diversity and do not accept any form of discrimination or harassment. We believe that diversity enriches our employee experience and allows each of us to deliver the best work possible.

Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, disability status or other lived experience.

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Come be part of our growth – contribute your ideas and share in our success as we continue to improve the post-sales customer journey for millions of people every day.*

Job Type: Full-time