Datum der Veröffentlichung
Kategorie
Gehalt
Auftragstyp
Eben
Ort
Sicherer Job Jetzt bewerben
Gesellschaft

Sendinblue

addressAdresseBerlin
type Form der ArbeitUpdating
salary GehaltUpdating
KategorieBusiness

Jobbeschreibung

Sendinblue is the European leader in digital marketing software. We are a complete Sales & Marketing toolbox: email, SMS, Facebook ads, chat, CRM, and more in one single SaaS platform. Our mission is to empower all companies with the tools they need to build stronger customer relationships and grow their business through meaningful interactions.

We are a rapidly growing team of more than 700+ employees, representing over 67 nationalities spread across seven offices in Paris, Berlin, Sofia, Noida, Bengaluru, Seattle, and Toronto.

At Sendinblue, all Sibers evolve in a multicultural, caring, and flexible environment. We are an international team of more composed of tech & non-tech profiles looking for talents that share our values: empower the customer, build up together, Impact first, be humbly open, and people company.

Sendinblue’s revenue through traffic, leads, and sales by implementing an effective sales strategy and maintaining good rapport with our clients.

As a Customer Success Manager, you will:

  • Set your clients up for success: establish critical goals/KPIs and help to achieve them
  • Be Sendinblue’s expert and proactively monitor your client's KPIs to drive adoption & value and in order to prevent the churn
  • Collaborate closely with all departments on a day-to-day basis to help your customers to reach their objectives
  • Contribute to your customer’s marketing strategy and roadmap by developing and maintaining a strategic trusted advisor relationship with them
  • Be the voice of the customer to the SIB Product team
  • Drive regular cadence with customers to report on KPIs, share results & actionable items with cross-functional stakeholders
  • Identify and manage development and growth opportunities within the portfolio
  • Participate in the team’s effort to build a global Success framework for Sendinblue

What will contribute to your success:

  • you have a Customer-centric focus
  • at least 2 years of relevant work experience in CSM or Digital Marketing
  • Strong ability to understand, manage and drive customers' needs and marketing strategy
  • Proven track record of sustained target achievement
  • Excellent presentation and communication skills in German and English (C1 / C2)
  • Ability to drive issue resolution and work in collaboration with all departments (sales, product, care, finance, etc.)
  • Proactive, autonomous, and efficient
  • you are Data-driven and a Team Player

What we offer you:

  • Sendinblue offers a “Sendinblue Ownership Plan” (SIBOP) which is inspired by ESOP or stock programs. This way you will participate in the event of a financial success with a considerable bonus.
  • Fully paid Urban Sports Club M Membership
  • Budget to subsidize various expenses for your Lunch, Internet and more
  • Budget to support your workspace at home
  • Language learning with Babbel app!
  • Subsidized BVG ticket for public transportation
  • Second parent leave: 1 month of fully paid leave
  • Office Library (we also order relevant Books for your Role)
  • Global company offsite and inter-office trips (when the current sanitary situation permits)
  • A modern Office with kicker table and table tennis
  • 3 Days Home Office
  • Free fruits & drinks
  • Pizza Wednesday, Monthly breakfast & many events and fun activities
  • Learning & development opportunities
Studies have shown that women tend to apply to Jobs only when they meet 100% of the criteria, while men tend to apply even without a 100% match.

Keywords: home office, work from home, Quereinsteiger, Kundenservice, Kundensupport, Kundenbetreuer, remote, Kundenbetreuung, Support, customer service, account manager, sales manager

Sendinblue puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.

Sendinblue values work-life balance and offers flexible working hours and remote work. Most of our teams will be working mostly remotely and others will follow a hybrid model depending on the nature of the job. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.

Our recruiting process will mostly be virtual (Hangout,Zoom) to provide a safe experience.
The timeline and details of the hiring process will be shared by the TA team during the first call.
Sendinblue - Der vorherige Tag - 2023-01-26 11:10

Sendinblue

Berlin
Jobs Feed

Serviceassistent (m/w/d) in Würzburg

Autohaus Ehrlich GmbH

Würzburg

Chef Level 4 Chinese Cuisine JOB IS IN RHENEN, THE NETHERLANDS

Wereldpaleis Rhenen

Deutschland

2053 € - 2525 €

Business Development Manager (m/f/d) Shopping

CHECK24 Vergleichsportal

Berlin

Area Sales Visual Merchandiser - Germany(m/w/d)

Tally Weijl Retail Germany GmbH

Nürnberg

54.000 € - 68.000 €

Bioinformatician, Life Scientist - Data Analysis, Big Data (m/f/d)

Immatics Biotechnologies GmbH

Tübingen

Arzt in Weiterbildung (w/m/d) Innere Medizin

kliniken südostbayern

Trostberg an der Alz

Jobs mit Freunden teilen

Jobs im selben Unternehmen

CSM - Customer Success Manager - German / English (Full Remote Policy)

Jobs in der gleichen Kategorie

CSM - Customer Success Manager - German / English (Full Remote Policy)

Business Development Manager (m/f/d) Shopping

CHECK24 Vergleichsportal

Aktualisierung

Berlin

Site Contracts Specialist I - Home Based - Local Site Contracts

Syneos Health Clinical

Aktualisierung

Heimarbeit

Lead Buyer (m/w/d)

PEWO Energietechnik GmbH

Aktualisierung

Dresden

Depiladora - Haarentfernung - Waxing in Berlin Mitte

Sanft & Schön

Aktualisierung

Berlin

Planer (gn) Glasfaser im Homeoffice

Manpower

55.000 € - 70.000 €

Frankfurt (Oder)

Produktmanager (m/w/d) für den Bereich Aktoren

Maschinenfabrik Reinhausen GmbH

Aktualisierung

Regensburg

Controller (w/m/d)

Dahlhoff Feinkost GmbH

Aktualisierung

Haltern am See

Depositary Analyst, Officer

State Street Corporation

Aktualisierung

Frankfurt am Main

Senior Project Manager (all genders)

PŸUR

Aktualisierung

Berlin

Supply Chain Operator (m/w/d)

Varo Energy

Aktualisierung

Hamburg

Hauswirtschafter*in

DEULA Westfalen-Lippe GmbH

Aktualisierung

Freising

Verwandte Berufe

CSM - Customer Success Manager - German / English (Full Remote Policy)

Business Development Manager (m/f/d) Shopping

CHECK24 Vergleichsportal

Aktualisierung

Berlin

Life Scientist - Project Management, Product Development (m/f/d)

ITM Isotope Technologies Munich SE

Aktualisierung

Garching b.München

Clinical Trial Manager - Germany

Translational Research in Oncology

30,00 € Pro Stunde

Heimarbeit

UX Designer (w/m/d) - Remote möglich

Gesellschaft: EnBW Energie Baden-Württemberg AG

Aktualisierung

Karlsruhe

English-Ukrainian translators required

M&E GLOBAL RESOURCES LTD

Aktualisierung

Grafenwöhr

Change-Manager und Trainingsexperte (m/w/d)

Da Vinci Engineering GmbH

Aktualisierung

Stuttgart

Junior Sales Manager – Ulrich natürlich (m/w/f)

W. Ulrich GmbH

Aktualisierung

Landsberg

Customer Service Agent Green Energy (w/m/d)

Kamenica Service GmbH

Aktualisierung

Chemnitz

Verwandte Schlüsselwörter

CSM - Customer Success Manager - German / English (Full Remote Policy)

Ähnliche Firma

CSM - Customer Success Manager - German / English (Full Remote Policy)